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Shipping Policy

Once you place an order, you will receive an email confirmation. An additional email containing your tracking number is sent once your order is shipped out, typically 1-2 business days after payment is verified.

We utilize USPS as our primary shipping carrier which typically ships 2-3 business days.

Local Delivery- $3   *METRO GRAND RAPIDS ONLY*

If order is placed before 1 PM EST, order will be delivered same day; if order is placed after 1 PM EST order will be delivered next business day. (Customer will be contacted by phone to confirm delivery time)

Standard Shipping – $7

Customers usually receive items within 7 business days of placing the order when selecting this shipping method. 

Express Shipping – $24.95

Express orders placed before 12 PM EST are shipped out the same day. Orders placed after 12 PM EST are not guaranteed to be shipped the same day, but will be shipped first thing in the morning on the next business day. (Please be mindful of the time frames at time of order)

Lost or Stolen Packages: 

Benn It Boutique is not responsible for lost or stolen packages. If your tracking information states that your purchase was delivered to the address you provided and you have not received it, please reach out to USPS directly at 1-800-275-8777. Any stolen packages must be reported to USPS and a claim is opened for investigation.  

Returned Packages: 

If for any reason a package is returned to our facilities, the customer is responsible for paying the shipping fees to reship the items. 

If you have any additional questions or concerns, please do not hesitate to reach out via the contact us link below, by email, or by phone; we even accept text messages!

Thank You,

Benn It Boutique